top of page

This privacy policy is directed to you as a customer who belongs to one or more of the following categories: retail customers (customers in our stores), retail customers (customers who shop online), account holders (customers with a registered account on our website). ). If you make a purchase in one of our physical stores, we may process your name, email address and purchase history for customer service, processing returns and providing customer recommendations for any products you have purchased and sending you electronic receipts . We will only collect information with your consent. The legal basis for processing is a balance of interests, where our legitimate interest is to be able to provide customer service and facilitate the management of returns, exchanges and complaints. Your contact details may also be processed for direct marketing purposes, namely to inform you via e-mail or other messaging services about our products, special events or promotions. The legal basis for processing is balance of interests, where our legitimate interest is to sell our products to existing customers. When you purchase a product online, your name, email address, phone number, shipping address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed to enable the FOUR4TEEN14 brand to process any returns, exchanges and complaints and to contact you with any questions or comments about the product(s). We collect your phone number so that we can send you a text message when the item(s) has arrived at the pickup location. The legal basis for the processing is that FOUR4TEEN14 has to fulfill its contractual obligations to you. Your purchase history is also stored so that FOUR4TEEN14 can process any returns, exchanges and complaints and contact you with any questions or comments about the product(s). The legal basis for processing is balance of interests, where FOUR4TEEN14's legitimate interest ​is to facilitate the management of returns, exchanges and complaints. FOUR4TEEN14 does not sell or rent the personal data of our customers to any other organization. For more information about our privacy policy, if you have any questions or would like to file a complaint, please contact us at www.four4teen14.com

bottom of page